Dear Heidi: Is it ever okay to have your cell phone out when dining? Generally speaking, no, cell phones should not be out on a dining...

Dear Heidi: What requires a “Thank You” note these days? Can I send an e-Thank You? Is there ever a bad time to send a note of thanks, of...

Dear Heidi: Who pays for coffee? On a date? At a business meeting? While networking? The short answer is, the host pays. Whomever...

Dear Heidi, How do I make an introduction if I’ve forgotten someone’s name? Forgetting a name is common. Doesn’t it always seem to happen...